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Registering VIP security | Credit Union SA Internet Banking


Credit Union SA’s Internet Banking helping you do more with your money, whenever and wherever you want VIP security is a free service offered by Credit Union SA, which is an alternative to "Factor 2 Authentication" via SMS messages to your mobile phone

You can get VIP security two ways: call us on 8202 7777 to request a physical token, or download the VIP Access app by Symantec There is no charge to download the app but there may be a data cost When you have received your physical token, or installed the VIP access app, you’re ready to register VIP security to your Internet Banking To get started login to Internet Banking and select Register VIP security Now it’s a quick 5-step process to register: Step 1

Enter your credential ID For the physical token this is the number on the back On the app it’s the alphanumeric code at the top of the main screen Step 2 Generate a security code

On the token push the code generation button to create a unique code On the app the security code automatically displays Keep in mind that security codes are only valid for 30 seconds If you’re using the token and you don’t enter your code within 30 seconds then you will need to generate a new one Step 3

Enter your security code Step 4 Generate a second security code Be sure it is different from the first security code you entered With the physical token you will need to wait for the code to clear on its own

Pressing the button to cancel the code and then generating a new code will put the token out-of-sync, which will cause your registration to fail and you’ll need to start again Step 5 Enter your second security code After you read the terms and conditions make sure you check the box to say you agree with them, and then click the “register” button to finish And that’s it! You will now be prompted for a security code whenever you carry-out protected actions in internet banking

If you ever need help using Internet Banking, select “how to navigate” in the Help menu or go to the Frequently Asked Questions link at the bottom of Internet Banking And for banking on the go download our Mobile Banking App for Android and iOS devices If you ever require any assistance please do not hesitate to give us a call We’re here to help you do more with your money

Source: Youtube

Registering VIP security | Credit Union SA Internet Banking

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