100 Faces of Small Business – CPR Insurance Services

My name is Robert Cooper, I’ve got a business called CPR Insurance Services and we’re located in Grange, Brisbane I was always used to working for other people and so to me the ultimate challenge was to go out on my own and start my own business

Fortunately, I did do an MBA about 18 years ago, and that gave me a good grounding in what was needed to run a business Well, we’ve grown to a size where we’ve needed to take on additional people and we have a couple of employees that are very valuable to our business One of our employees we took on we decided that we should train someone up from scratch, so we took on a school leaver and we found that there was a grant available to assist with paying for their training and the costs of training them up, so we took advantage of a traineeship from the government I’ve always taken the philosophy of being a learning type atmosphere and to encourage, nurture, and try to be clear in communication and explain how to do things as much as possible, but also give the person a feeling of responsibility for their own areas

Source: Youtube

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