About Us- Interior Federal Credit Union


The credit union started in 1935 during the depths of the depression Like in the Great Depression, during the 2008 financial crisis, a lot of regular Americans were shut out of getting credit and a lot of banks

The mission of the Interior Federal Credit Union is to offer our members a diverse set of financial products and services to meet their financial needs Excellence is one of our core values That kind of drives all the decisions we make, all the products and services that we offer, and that goes with the training we provide, the employees that we hire When we're designing products and services we always start from the members perspective How is this going to benefit the member? And how is this going to help them financially? As our members needs change we're flexible enough to be able to look at the market and bring on new products and services to meet those needs

For example, we've really invested heavily in our mobile platform and internet banking So whether they're on vacation, traveling for work, at home we have technology in place that allows our members to reach us anytime We've had some really great stories from our members anywhere between helping them at the dealer, to negotiating their car, all the way to helping them structure some of their investments in our certificate programs Also in dealing with some of our young adult members a lot of them didn't realize that we were offering an account where they could actually earn 3% in their checking account which is pretty much unheard of in these days, but once you tell about it and once they understand exactly what the implications of a 3% checking account are they're very excited to be able to hear about those things We also offer a great Nickel Back program that every time a member uses a signature-based debit card transaction they get a nickle back for every transaction

It's always so much fun when you're on the phone talking to members and you say "Oh, have you taken a look at your checking account today?" and they look at it and they go "wow I just got 30 cents today!" 30 cents doesn't sound like a whole lot, but when you start piling that up over the year for a lot of members it really starts to add up I feel like our credit union continues to grow, we're a full financial institution that really has products and services that our members want We also have a great caring staff that I think goes above and beyond and tries to get that extra mile and helping our members and doing what we can to help them fulfill their dreams and goals

Source: Youtube


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AJ

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