Macy’s credit card system down on Black Friday


(STEPHANIE) SOME HOLIDAY SHOPPERS RAN INTO ISSUES AT MACY'S YESTERDAY ON BLACK FRIDAY– ONE OF THE BUSIEST SHOPPING DAYS OF THE YEAR– THE STORE REPORTED TROUBLE WITH ITS CREDIT CARD SYSTEM

MACY'S SAYS THE ISSUE STARTED AROUND NOON YESTERDAY, BUT IT'S NOW FULLY RESOLVED THEIR MACHINES THAT PROCESS CREDIT CARDS AND GIFT CARDS SLOWED DOWN– CAUSING BACKUPS AT THE STORES THEY HAD TO BRING IN ADDITIONAL EMPLOYEES TO HELP WITH THE BACKLOG THERE WERE FRUSTRATED SHOPPERS IN RICHMOND, WASHINGTON, D-C, CHICAGO, SAN DIEGO AND NEW JERSEY WE WENT TO THE LOCATION IN CHESAPEAKE TO SEE IF SHOPPERS AROUND HERE HAD ISSUES

(DANA WAL, SHOPPER) "MY BUDDY JUST CAME OUT CARD PROBLEMS DURING THE HOLIDAYS" (STEPHANIE) THAT WASN'T THE CASE FOR EVERYONE, THOUGH ONE WOMAN IN CHICAGO TWEETED AT THE DEPARTMENT STORE– SAYING SHE LEFT $300-DOLLARS OF ITEMS ON THE COUNTER

Source: Youtube


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AJ

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